Data protection

995bet Privacy Policy — Your Data, Our Responsibility

Everything at 995bet — from how your personal data is collected to how it is stored and used — is governed by this Privacy Policy. We believe transparency is the foundation of true protection.

Last updated: January 2026
Table of contents
SSL Secured

All your data on 995bet is secured with 256-bit SSL encryption.

Your Rights

You may request to view, correct, or delete your data at any time.

1 Introduction and applicability of the privacy policy

Welcome to 995bet's Privacy Policy. This policy ("Privacy Policy") describes what information is collected about you when you use the 995bet website, mobile app, and related services, how that information is used, and how it is kept secure.

995bet ("we", "us") is an internationally licensed online gaming platform. We believe privacy is a fundamental right, and this Privacy Policy has been crafted with that right in mind.

By using this platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of the platform.

Scope of applicability

This Privacy Policy applies to all 995bet services, including the website (995betcom.com), Android and iOS apps, live chat support, and email communications.

2 What Data We Collect

995bet only collects the information needed to provide its services. No unnecessary or excessive data is ever collected.

2.1 Personal identification information

  • Name: Full name as provided at the time of account registration.
  • Date of birth: Required for age verification.
  • National ID number: May be required during the KYC verification process.
  • Photo ID: Copy of NID, passport, or driving license.

2.2 Contact information

  • Email address: For account verification and communication purposes.
  • Mobile number: For OTP verification and support purposes.
  • Address: As proof of current address for KYC purposes.

2.3 Financial information

  • Payment method details: Mobile Banking / Nagad / Rocket number.
  • Bank account details: Applicable for bank transfers.
  • Transaction history: Records of all deposits and withdrawals.

2.4 Gaming & usage information

  • Gaming history, bet amounts, and outcomes.
  • Bonus usage history.
  • Login time, session duration, and usage patterns.

2.5 Technical information

  • IP address and approximate location.
  • Device type, operating system, and browser.
  • Cookies and session data.
Limitations on collection

Under 995bet's Privacy Policy, we never store your full bank card number, PIN, or password. Payment data goes directly to your payment provider's secure servers.

3 How we collect information

995bet may collect your information through several methods. You have the right to know about each of them.

Methods of collection What information is collected Purpose
Registration form Name, email, mobile number, date of birth Account Creation & Verification
KYC Process Identity document, proof of address Identity verification and fraud prevention
Payment transactions Payment number, transaction ID Deposit/withdrawal processing
Platform usage Game history, session data Service improvement & personalization
Cookies & tracking Browsing data, preferences Experience Enhancement
Support contact Chat logs, email content Troubleshooting & quality control

4 How Your Data Is Used

Under 995bet's Privacy Policy, your data is used solely for specified, legitimate purposes. No unauthorized or unnecessary use takes place.

Account & Service Management

Your data is used to create, manage, and secure your account; verify logins; facilitate password recovery; and handle session management.

Financial transaction processing

Your financial information is used to process deposits and withdrawals, update balances, and maintain transaction records.

Security and fraud prevention

Data is analyzed to detect suspicious activity, prevent money laundering, and block unauthorized access.

Personalized experience

Your gaming history and preferences are analyzed to suggest games, bonus offers, and promotions tailored to you.

Contact & notifications

Your contact information is used to send important updates, new bonus offers, tournament announcements, and support-related communications.

Legal & Regulatory Compliance

Data is retained to comply with licensing authority guidelines, meet legal obligations, and facilitate dispute resolution.

5 Data sharing and third-party access

995bet never sells your personal data. However, limited information may be shared with trusted third parties where necessary to deliver our services.

5.1 Circumstances under which information is shared

  • Payment provider: Information required to process transactions with Mobile Banking, Nagad, Rocket, and similar services.
  • Game provider: User session data required to run specific games.
  • KYC Verification Services: Authorized third parties for identity verification.
  • Law Enforcement Agencies: Upon a legal order or at the request of a regulatory authority.
  • Anti-Fraud System: Limited information shared with anti-fraud organizations.

5.2 Circumstances under which information is not shared

  • Your information is never sold to marketing or advertising companies.
  • Not shared with unrelated business entities.
  • Not disclosed on social media without your consent.
Third-party agreements

995bet has strict data protection agreements in place with every third party it works with. They are equally bound to uphold the same privacy standards.

6 Cookies & tracking technologies

Cookies and similar technologies are used on the 995bet website and app to enhance your experience. As part of this Privacy Policy, we are fully transparent about how cookies are used.

6.1 Types of Cookies

  • Essential Cookies: Maintaining login sessions and storing security tokens — the site cannot function without these.
  • Functional cookies: Remembers your language preference, game settings, and account preferences.
  • Analytics cookies: Helps us understand which pages are visited most and where users encounter difficulties.
  • Marketing cookies: Used to display relevant ads (you may opt out at any time).

6.2 Cookie Controls

You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the platform to stop working.

7 Data protection measures

Protecting your data is the top priority of 995bet's Privacy Policy. We employ security technologies that meet international standards.

  • 256-bit SSL Encryption: All data transmitted between your browser and our servers is encrypted.
  • Data encryption (at rest): Stored data is also kept in encrypted format.
  • Two-factor authentication (2FA): An additional layer of security for your account.
  • Regular security audits: Regular system audits conducted by third-party specialists.
  • Restricted access: Only authorized employees have access to specific data.
  • Firewall & intrusion detection: Advanced technology to prevent unauthorized access.
Data breach policy

In the event of a data breach, we will notify the relevant authorities within 72 hours and inform affected users as promptly as possible.

8 Data retention period

Under 995bet's Privacy Policy, different categories of data are retained for different periods.

Data type Retention period Reason
Account Information 5 years after account closure Legal Obligations
Transaction records 7 Years Financial regulatory compliance
KYC Documents 5 years Regulatory requirements
Gaming history 3 years Dispute resolution
Support logs 2 years Service quality verification
Cookie data At end of session or 30 days Browsing experience

9 Your Data Rights

995bet's Privacy Policy gives you full control over your personal data. You have the following rights:

Right to access your data

You may request a copy of all the data 995bet holds about you at any time.

Right to rectification

You may request corrections to any information that is inaccurate or incomplete.

Right to erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to object to processing

You may object to the use of your information for marketing or non-essential purposes, and we are obligated to honor such requests.

Right to data portability

You may request an export of your data in a standard, machine-readable format.

To exercise these rights, please contact our support team. We are obligated to respond within 30 business days.

10 Protection of Minors' Data

995bet is strictly for users aged 18 and above. We never knowingly collect data from minors.

Date of birth is verified at registration, and proof of age may be requested if there is any doubt. If we become aware that data has been collected from a minor, the account will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their child is using 995bet, please contact our support team — we will take prompt action.

11 Changes to the Privacy Policy

995bet may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, a notification will be sent to your registered email address.
  • Notifications will be shown upon logging into the platform.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Privacy Policy.

12 Contact & complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team will give your request the attention it deserves.

Email support
Response within 48 hours
Live chat
Platform chat button
24/7 support available

Key Features of 995bet's Data Protection

End-to-end encryption

All data transmitted between your browser and our servers is protected by 256-bit SSL encryption — no third party can read it.

KYC Verification System

Our rigorous identity verification process protects your account from unauthorized access and identity theft.

Secure data storage

All your data is stored in encrypted databases. Regular backups and redundancy systems bring the risk of data loss to virtually zero.

Real-time fraud detection

Our AI-powered system monitors your account activity around the clock and sends an immediate alert if anything suspicious is detected.

Limited employee access

Your sensitive data is accessible only to authorized staff in the relevant department — not everyone has access.

Regular security audits

Independent third-party security experts regularly audit our systems to identify and address vulnerabilities.

Privacy Policy FAQ

No, 995bet never sells your personal information. Limited data may be shared with trusted payment providers and KYC services solely to deliver our services, and only under strict contractual agreements. Our Privacy Policy explicitly prohibits any sale of user data.

Certain data must be retained for set periods due to legal and regulatory requirements — for example, transaction records for 7 years and KYC documents for 5 years. Once these periods expire, the data is permanently deleted. Any data not subject to a legal retention obligation will be erased earlier upon your request.

Disabling essential cookies may cause issues with login and session management. However, turning off marketing and analytics cookies will not affect the core functionality of the platform. You can manage your cookie preferences directly from your browser settings.

Submit a "Data Access Request" via our live chat or email. Once your identity is verified, we will send you a complete report containing all the data we hold about you within 30 business days.

Yes. Every marketing email includes an unsubscribe link. You can also opt out of promotional communications via your account settings or by contacting support. However, important emails related to security or your account cannot be disabled.

Your Data Is Safe — Play with Complete Peace of Mind!

995bet's Privacy Policy keeps you protected. Register now and enjoy thousands of games with complete peace of mind — every piece of information you share with us is held in trust.

বাংলা